Analysis and re-design E business process for HSBC Bank

The assignment involves the analysis and re-design of a business process in a {HSBC} Bank with an emphasis on actual or potential e- business support ( intranet or e-commerce application) kindly use company’s website as one of the relevant source of information.
* structure of the report :
– brief description of the case ( where the company and chosen business process briefly introduced).
– detailed analysis of the chosen business process ( using Gide line from (( Pocket Mentor,HBR,2010)) which shows the diagram of the process that is must be focus on.
-proposals for the re-design of the chosen business process from e-business perspective ( using AMIT & ZOTT"s 2001 value creation model).

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